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Even with being informed you to definitely processing could take as much as 2 days, no action is actually taken after 55 days. The gamer failed to address our very own texts and you may inquiries, leading to the new getting rejected of your problem. The player from Alberta had registered a detachment demand lower than two weeks just before contacting you. The newest Complaints Team got expanded the study period by the 7 days to let the player to resolve queries out of the girl account and you can detachment position.
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Player’s withdrawal are delayed and winnings is actually withheld.
Just after communicating with the newest Issues Party, the issue got successfully fixed as well as the pro had been administered their $150 CAD. The gamer of Austria had questioned an address transform and you will is actually waiting around for their detachment from 3600 euros. The ball player had submitted all the necessary files to the target change along with started previously affirmed because of the gambling enterprise. The issue is actually fixed if the pro affirmed which he had received their winnings. The gamer from Chile got difficulties withdrawing their profits because of verification points.
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