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This is because the casino itself is amazing in many ways, but its sister site, Videoslots, is even better. I have tried to contact the casino repeatedly but had no success. I’m afraid there is not much that can be achieved without cooperation from its side.
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In those regions where sharing funds is possible between sister sites, you can access your banking history across all casinos on those platforms. Sharing your balance between sister sites is not something you can do in the UK. Depositing and withdrawing are major features of online casinos and things that need to be in order. There are casinos that keep your VIP status across all the sister sites in the network, but this is a feature that is not available in the UK.
The casino that never pays out any winnings.
I was very happy and pleased the withdrawal didn’t take very long. However, I have won a smaller amount of £400 and submitted a withdrawal request on 21st July 2025. At the time of writing this (1st September 2025) they have still not processed my withdrawal. In live chat they state withdrawals take 7-21 working days to process. As this is well past this, I contacted them again today only to be told the same thing.
- If you’ve ever used a casino’s help centre or contacted support, you have actually tested all the sister sites on that platform.
- It is easy to set yourself the same limits on every sister site across the platform.
- When you compare a Progress Play casino to any of its sister sites, you quickly notice that they look very similar.
- Joker’s Ace regularly hosts exciting tournaments where every player can compete for substantial cash prizes, free spins and other valuable rewards.
- I highly recommend it to anyone looking for a valuable online resource.
- When you’ve played on a site and feel like trying something a bit different, you can’t get a similar experience elsewhere.
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No deposit bonuses are the best kind of bonus you can get, as you don’t need to put in any of your own money. And if you find a platform that has casino sites no deposit bonus, many of their sister sites likely have no deposit offers as well. Sister sites are online casinos that operate the same casino platform, or a casino engine, making them feel similar and have many of the same features. Players like sister sites as they are already familiar with how casinos on that platform work, and can get a similar experience with more perks. We evaluate their bonuses, check the game selection, verify the banking methods, test the customer support and compare the casino to its other sister sites.
- The mission here is to bring out exciting games, be hospitable, and stay involved with the guests.
- Like most online gambling sites, Joker’s Ace Casino offers welcome bonuses and promotions to new players to motivate them to create an account and start playing.
- Bets placed during wagering are subject to max stake limits and game restrictions (as stated in each promo’s terms).
- The bonus programme at Joker’s Ace Casino deserves special attention.
- In the UK, each bonus offer is unique to that casino, and can only be claimed and used there.
- No deposit casino bonuses give players an opportunity to claim free bonus funds from the casino without having to deposit any money into their account.
The complaint was forwarded to the Complaints Team, which made multiple attempts to contact the casino for resolution but received no response. Consequently, the complaint was marked as “unresolved,” and the player was advised to consider casino reviews and ratings in the future. Even though the bonus amount isn’t as high as at many other casinos, Joker’s Ace’s offer still offers particularly fair terms and conditions.
In our casino review of Duelz, our experts loved the site’s core concept, as well as it’s speed in both operating and paying out wins. Being an L&L Europe platform site, Pub Casino offers its customers a high-quality experience. Joker’s Ace Casino has a customer support, but it is slow or simply bad. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. As a new player, you’ll receive a 100% welcome bonus of up to €250. According to their own statements, Joker’s Ace Casino employees always strive to process withdrawals as quickly as possible.
Winnings from free spins are also subject to the 30x wagering requirement. You have a total of 30 days to convert your bonus money or winnings from free spins into real money. We use dedicated people and clever technology to safeguard our platform.